Hocking Hills Adventures

So disappointed in how poorly run this livery is. We had a group of 7 reserve kayaks on Labor Day. Nobody checked our IDs when we checked-in, so anyone could have said they were a part of our reservation. The front desk gave us a paper to hold onto and give back at the end of our trip to ensure everyone was off the river before closing. There was no safety discussion with their customers and no mention that the river water levels were so low that you had to carry your kayaks/canoes across rocks at certain areas of the river - I live near Hocking so I wasn't shocked since I knew there hadn't been a lot of rain - but for anyone that traveled would have had no idea of the river conditions. A 2-3 hour trip took us 5 hours to get through because the water was so low. While the livery cannot control water conditions, they can control the communication to customers about this. We reached the end of the trip at 5pm and were greeted with no one. There was no one down by the river exit to help people get their kayaks/canoes/tubes out of the water. It was clear that no one had been working that area for a while because it was so backed up that our group couldn't reach the bank to dock. The photo I've attached shows only 1/3 of all the equipment left by the river. There were empty kayaks and canoes floating down the river because it was so crowded. Our group had to crawl over kayaks and canoes just to get to the bank. I'm shocked that this livery thinks it's acceptable to close early and let customers fend for themselves. When we reached the office and saw it was closed, we realized there was literally no one there to ensure their customers had exited the river safely and that everyone was accounted for. What's the point in giving people the paper at the beginning of the trip if there's no one there to collect it at the end? Someone who wasn't a part of our group was panicking because the office had held his car keys while he was on the water and he had no way to get them back since the office was closed and there were no employees around to assist. I've been kayaking more times than I can count and I've never experienced such carelessness in regards to their customer's safety. I'll take my business to Fox's livery and avoid this mess in the future.

We spent a weekend here with friends! We had a great time. Bathrooms/shower house were decent and fairly clean online it said they close but they were open the whole time which was nice. The campground wasn’t busy at all we were the only camper on our side. We did have some rude loud people arguing across from us but it was entertaining and made us feel like we were back in Toledo 😂 the go carts and mini golf weren’t bad. Staff was friendly and helpful. We definitely plan to come back again. My only complaint is the grass needed cut on our side and the road through the campground was pretty rough to drive on! Most the trails and site seeing was within 30 mins which wasn’t to bad.

We had a great time booking with Hocking Hills Adventures. We booked a shorter trip the day we went. The river was calm and relaxing. My son and I rented a tandem kayak on this trip and we loved it. The souvenir shop was full of cute shirts and trinkets. We ended up buying some really cool stuff there. The staff was super friendly and informative. We will definitely book again when we come back and will also book the longer trip.

We had a large group for a family reunion and HHA made the booking process easy (plus a group discount); they were also very accommodating with changes- we added one person and then canceled at the last moment and they were very helpful. Our trip had to be changed the day of due to river conditions but they refunded the difference and it turned out the shorter trip we ended up on was perfect for our group. I'd definitely go with HHA again!

Although I did not have time to enjoy all of the activities offered at this campground, it was a very nice place for tent camping. The check in staff and staff throughout the campground were friendly and helpful. The beach area was close to any of the campsites and may of the sites are directly along the river. The only reason it did not get 5 stars is because you can't safely walk to the more well known Hocking Hills attractions (although it is a very short drive). The price is great and it is not packed full of people or super rowdy. This will be my go to for tent camping in the area.

So disappointed in how poorly run this livery is. We had a group of 7 reserve kayaks on Labor Day. Nobody checked our IDs when we checked-in, so anyone could have said they were a part of our reservation. The front desk gave us a paper to hold onto and give back at the end of our trip to ensure everyone was off the river before closing. There was no safety discussion with their customers and no mention that the river water levels were so low that you had to carry your kayaks/canoes across rocks at certain areas of the river - I live near Hocking so I wasn't shocked since I knew there hadn't been a lot of rain - but for anyone that traveled would have had no idea of the river conditions. A 2-3 hour trip took us 5 hours to get through because the water was so low. While the livery cannot control water conditions, they can control the communication to customers about this. We reached the end of the trip at 5pm and were greeted with no one. There was no one down by the river exit to help people get their kayaks/canoes/tubes out of the water. It was clear that no one had been working that area for a while because it was so backed up that our group couldn't reach the bank to dock. The photo I've attached shows only 1/3 of all the equipment left by the river. There were empty kayaks and canoes floating down the river because it was so crowded. Our group had to crawl over kayaks and canoes just to get to the bank. I'm shocked that this livery thinks it's acceptable to close early and let customers fend for themselves. When we reached the office and saw it was closed, we realized there was literally no one there to ensure their customers had exited the river safely and that everyone was accounted for. What's the point in giving people the paper at the beginning of the trip if there's no one there to collect it at the end? Someone who wasn't a part of our group was panicking because the office had held his car keys while he was on the water and he had no way to get them back since the office was closed and there were no employees around to assist. I've been kayaking more times than I can count and I've never experienced such carelessness in regards to their customer's safety. I'll take my business to Fox's livery and avoid this mess in the future.